Application Performance Analysis (APA)

This service gives granular visibility of the end user experience for your business applications.  It provides real time application performance metrics that will help you reduce support costs and the time to resolve faults. 

Our APA service will give you one view of your entire network and all of your applications.  The dashboard view allows you to drill down to the root of the problem and get the right people working on the problem faster, delivering better customer support.

The dashboard allows you to perform in-depth investigation of issues retrospectively, you don’t have to wait for the issue to re-occur, you can capture the issue the first time it happens.  This further reduces the impact of issues on your business users.  Should the Application Performance deviate from the normal range you will be proactively alerted, before it impacts on the service delivery.

This detailed visibility also enables you to improve the security of your environment, by identifying potential threats and abnormal behaviour in real time.  The service provides you with service baselines that enable you to better plan and execute consolidation, migration and service improvement projects.  You can use this to demonstrate the delivery of business benefits for your ICT projects.

For more information, please contact us.